Privacy

Privacy Policy

This policy explains how Faybex collects and processes personal data when you contact us. If you have questions, email info@faybex.com.

Data controller

  • Faybex (online-only).
  • Contact: info@faybex.com.

Data we collect

  • Contact form details (name, email, company, service interest, message).
  • Basic technical data required to operate the site.

How we use your data

  • To respond to your inquiry and provide requested information.
  • To evaluate service fit and prepare a proposal if requested.

Legal basis

  • Legitimate interests in responding to inquiries.
  • Pre-contractual steps when you request services or a quote.

Processors

  • Formspree processes contact form submissions on our behalf. See their privacy policy for details.
  • Zoho Mail provides our email service to receive inquiry messages. See their privacy policy for details.
  • Cloudflare provides hosting, CDN, and security services for this site and may process IP addresses and logs for reliability and protection. See their privacy policy for details.

Retention

  • We may receive a copy of your inquiry by email and keep it for up to 12 months to manage and follow up on your request. After that, we delete it.

Your rights

  • Access, correction, deletion, and objection to processing.
  • You can request deletion of your submitted data at any time.
  • Complain to your local data protection authority.

Cookies

  • We do not use tracking or advertising cookies.
  • Essential security cookies may be set by infrastructure providers like Cloudflare.

Last updated: 2025-12-28